Premium Airport Assistance Personal Butler Butler + Buggy

Premium Airport Assistance

We offer special service at Suvarnabhumi Airport for personal butler and buggy including priority lane to take care of VIP groups or individual passengers.

This package is suitable for children traveling without parents, older people coming for health checkups in Thailand, VIP guests, and even economy class passengers who want business class service.

Arrival Service

Price start from

Personal Butler

1 Passenger

฿ 1800
/ 3 hours
  • Meet at arrival gate with name sign
  • Assistance through immigration
  • Baggage handling support
  • 1 passenger + 1 child (under 5)
  • 1 carry on + 2 check luggage

Butler + Buggy

1 Passenger

฿ 2900
/ 3 hours
  • Personal butler meets at arrival gate
  • Electric buggy transportation
  • Priority through immigration
  • 1 passenger + 1 child (under 5)
  • 1 carry on + 2 check luggage
  • International flights only

Service Conditions

  • SAWASDEE Pass maintains the right to decline service for any additional passengers or checked baggage that exceeds the number declared in the booking, with no refund provided.
  • The service duration is limited to 3 hours.
  • Any additional checked baggage, including extra-large items, beyond the declared quantity, will incur a charge of 500 THB per piece (VAT inclusive).
  • One-time changes to booking schedule are permitted up to 24 hours before the scheduled flight time, subject to availability of our services.
  • No refund for the cancellation in less than 24 hours. Cancel the booking 24 hours prior to your departure/arrival flight, 5% cancellation fee is applied.
  • Full charges will apply in the event of a no-show by passengers.
  • Buggy service is unavailable for arrival flights at Gate D4, D6, Bus Gate at Main Terminal, and Gate S101-S128 at Satellite-1 Terminal (SAT-1) due to proximity to the immigration area. Refunds are eligible for these cases and will require 7-15 business days for processing.
  • The service cannot be held responsible for the safety of passengers, lost/damage of property or any potential consequences resulting from missed flights.
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